Q: Is it safe to use your site for sensitive data such as credit cards and personal information?
A: Yes, 100%. In fact we use, thanks to our partner Beds24.com, the most advanced of certified data encryption here. The certainty that the domains and processing of data are properly protected in turn is guaranteed by GeoTrust, the world’s leading industry ssl.
Q: The payment for the booked rooms is immediate?
A: For the standard fare, no. The credit card is only to guarantee the reservation and reserve. Payment will be made in the structure during the check-in or check-out, as there is more comfortable, with cash or card.
Q: I had an hitch, can I cancel or change my reservation?
A: Yes, if you’ve booked a standard rate, you can do it for free within 7 days prior to the date of check-in, you have a link in your email of confirmation to manage your reservation. After this date the cancellation fee is equivalent to the first night. For no show or cancellation on the day of arrival you will be charged for the entire stay. Conversely, the non-refundable rate provides an immediate charge.
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